Ditch the Phone: Why Adding Live Chat to Your Site Just Makes Sense


Here are five key reasons your business will increase productivity and profitability with live chat on your website.

What the Amazon Whole Foods Acquisition Has in Store for Supermarkets: Digital Disruption


But, would you believe that other disruptors are already gearing up, too? Say hello to Instacart, Uber EATS and Google Shopping Express.

How to Face Your Fears and Bounce Back


This professional surfer shares how he's used fear to push himself.

Do Your Suppliers Like You?


A supplier who trusts you can accelerate your growth when you need help the most.

Pyramids Are for Dead Pharaohs


The bigger your company grows the more fancy titles there are that have nothing to do with taking care of your customers.

4 Things You Need to Start Rewarding Yourself For


Rewarding ourselves frequently and liberally helps us learn new skills and develop desirable traits.

How to Spend the Last 10 Minutes of Your Work Day (Infographic)


These last few minutes can help you re-energize and prep for tomorrow.

Trash-Talking at Work Can Actually Boost Motivation and Performance


Turns out, those harsh words aren't such a bad thing after all.

Solving Contact Center Woes With Customer Engagement


Companies that operate call centers are rethinking how they interact with customers.

How to Ask Clients to Pay Invoices Without Sounding Desperate


Here are a few tips on how to collect money without being too aggressive or sounding desperate.

What All Entrepreneurs Should Consider Before Selling Their Company


It is a tough decision and one that even if you felt that you made the right choice, you will always be second guessing.